Creating a New Group Membership

Steps to Create a Group Membership

  1. Navigate to your WordPress Admin dashboard.
  2. Go to Membership > Group Memberships.
  3. Click on Create New Group Membership.
  4. Fill in the required details:

Group Details

  • Group Name (Required) – Enter the name of the group.
  • Membership Type (Required) – Select from the available membership types configured in your system.
  • Number of Seats – Required if the membership pricing is based on the number of seats in a group.
  • Start Date (Required) – Must be a present or past date; future dates are not allowed.
  • Order Status – Check the box, Mark the subscription order as paid? If payment has already been received.

Group Admin Details

  • Group Admin Owner – Assign an administrator for the group.
  • Existing Contact? – Search for an existing user by first name, last name, or email.
    • If an existing user is found, select the user, and pre-populated details will appear.
    • If the user does not exist, manually enter their details as follows:
      • First Name (Required)
      • Last Name (Required)
      • Email (Required)
      • Company Name (Required)
      • Address Line 1 (Required)
      • Address Line 2 (Optional)
      • Suburb (Required)
      • Postcode (Required)
      • Country
  1. Review the entered information.
  2. Click Save Group Membership to finalise the creation.

Important Notes

  • Ensure that the Start Date is not set in the future.
  • If the group membership is seat-based, ensure the correct number of seats is entered.
  • If the membership requires payment, leaving the Order Status box unchecked will generate an order for the group admin to complete payment.
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Updated on 14/03/2025