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Client Support Portal

Log a support ticket or view the handy help files in your client portal.

Sales Support

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Interested what happens next? Have a look at our Roadmap.

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Frequently asked questions

Association management software, such as Agend, can streamline and automate many of the tasks and processes that associations need to manage on a daily basis. By using Agend, associations can:

  1. Manage member information and membership renewals in one central location.
  2. Streamline event management, from registration to post-event evaluations.
  3. Keep track of financials and accounting in real-time, with automated invoicing and receipt generation.
  4. Integrates with other tools and platforms your members love.
  5. Use mobile responsive design and mobile app to manage association on the go.
  6. Communicate with members with targeted email and SMS campaigns.
  7. Enjoy a user-friendly interface and easy navigation, with intuitive design and responsive support.

Overall, agend tm association management software can save time, reduce errors, and improve the overall efficiency of an association’s operations, allowing staff and volunteers to focus on the mission of the association.

agend association management software is a powerful tool that can help professional and trade associations, non-profits, and membership organisations streamline and automate their operations.

agend provides a range of features to help manage many of the day-to-day tasks of an association and it’s members, such as self service member management, event planning and sales, financial management, and communication.

This allows for seamless communication and data sharing across different tools, providing a more comprehensive view of the organization and its members.

The cost of an association management platform (AMP) can vary widely depending on the specific features and functionality included in the system, as well as the size of the organisation and its members.

Generally, Agend is offered on a subscription basis, with costs that can scale up depending on the size of the organisation, number of members and functional needs of the business.

The benefits of agend are reflected in the change to business processes and the ability to scale operations of your association, or professional group.

Speak to one of our customers or view our case studies for more details.

PCI compliance refers to adherence to the Payment Card Industry Data Security Standards (PCI DSS), which are a set of security standards created by major credit card companies (such as Visa, Mastercard, American Express, etc.) to protect against credit card fraud. The standards are intended to ensure that all companies that accept, process, store or transmit credit card information maintain a secure environment.

The PCI DSS includes requirements for security management, policies, procedures, network architecture, software design and other critical protective measures. This includes, but not limited to, regular security assessments, monitoring and testing of networks, and implementation of strong access control measures.

When you partner with agend we work with you to design a support plan that suits your needs.

Keeping your organisation secure and maximising the benefits of the agend platform for your membership organisation is our focus.

Professional service and support plans are available subject to the needs of the organisation. 

Licensing is not based on records or users in most cases.

We understand that associations vary  greatly in the structure of membership and we provide licenses at the organisation level, with generous allocations for storage, hosting and patching included.  

Additional modules or services may have a user licence or product licence.

Depending on your contract term and you can upgrade at any time. Downgrade of plan is also available back to your standard plan within the terms of your service contract.

While we don’t offer a discount for non-profit organisation. We do regularly donate to non-profits organisations.

Enterprise software such as agend is aimed at professional associations, industry advocates and groups who have a medium through to large membership base. 

Depending on your selected plan, monthly or annual plans are available.

Generally annual in advance terms for your service provides the most cost effective option. Discounted rates can also be negotiated for multi year contracts.

Speak with one of our sales consultants for further details.