Manually Adding a User to a Membership Plan

Objective

The objective of this tutorial is to guide you through the process of manually adding a user to a membership plan in your Agend AMS.

Steps to Manually Adding a User to a Membership Plan

  1. Access WordPress Dashboard
    • Navigate to the WordPress dashboard.
    • Scroll down to the CRM module and click on AMS Create Subscription and Memberships.
  2. Add Contact
    • Click on Add Contact.
    • Choose between selecting an existing contact or creating a new user from scratch.
  3. Enter User Details
    • If creating a new user, enter first name, last name, and address details.
    • Provide billing address including country and state.
  4. Link Membership Plan
    • Select a membership plan to assign to the user.
    • Set a start date for the order.
  5. Complete Order
    • Toggle the payment status to mark the order as completed if payment has been received.
    • Proceed with default pending order creation.
  6. Update Contact Plans
    • Scroll to the top of the page and click on update contact plans.
  7. Confirm and Run
    • Review the actions to be performed (creating a WordPress user, CRM user, and subscription order).
    • Check the confirmation box and click on run the contact plans.
  8. Confirmation
    • Verify the actions performed by the system.
    • Confirm the successful creation of a CRM contact, WordPress user, and order for the new user.
  9. Final Steps
    • Receive payment from the user.
    • Tags will be automatically applied to the user’s CRM profile.

Cautionary Notes

  • Ensure all user details are accurately entered to avoid errors in the membership plan setup.
  • Double-check the start date and payment status before confirming the order creation.
  • Be cautious when updating and running the contact plans to prevent any unintended actions.

Tips for Efficiency

  • Familiarise yourself with the manual requests and membership plans to select the appropriate plan for the user.
  • Keep track of payment statuses to efficiently toggle the payment confirmation button.
  • Regularly review CRM profiles to ensure accurate tagging and user management.

By following these steps, you will successfully add a user to an active membership plan in your Agend AMS. For any further questions or support, contact agend.com.au.

Thank you.

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Updated on 07/11/2024