How to Upgrade and Downgrade a Membership Type?

  1. From the WordPress dashboard, navigate to E-Commerce, located on the left-hand menu.
  2. Click on “Memberships” to access the Memberships settings and management options.
  3. Locate the contact you would like to remove from a membership using the “Search” functionality on your screen’s right side.
  4. From the search results select the user that is to be removed from a membership type. 
  5. On the new page under the user profile section, from the “PLAN” dropdown menu select the desired membership level you would like to upgrade or downgrade and then click on “Save”.

6. Remember to manually create an order and invoice the member for the price difference of the membership upgrade or downgrade.

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